Patient Testimonials

  • It’s a decision I’m glad I pushed myself to make.

    I HATE most things involved with physical therapy.

    The unbelievable people here took all that away the moment I walked in. The receptionist is one of the warmest and kindest people I have ever met. The service I have received is exceptionally personal and personable. I feel better each time I go and it’s only in part of the Physical therapy. The people and atmosphere they provide is all a part of it for me.

    It’s a decision I’m glad I pushed myself to make.

    - Seth H.
  • Highly recommend Compleat!

    Highly recommend Compleat! Kayla worked so great with me when I had a pinched nerve and also worked with me on my migraines and neck/back pain. Very understanding and makes you feel comfortable! The entire staff is very friendly and helped work on your COMPLEAT recovery!

    - Louisa U.
  • Would highly recommend this office. We have used for our whole family.

    I love the girls at Complete Rehab in China Grove. They go above and beyond with our treatment. Would highly recommend this office. We have used for our whole family.

    - Robin C.
  • I have received great treatment for the therapists here. I highly recommend, there is great service and I have had great results with recovering from injuries.

    I have received great treatment for the therapists here. I highly recommend, there is great service and I have had great results with recovering from injuries.

    - Avery C.
  • They have helped my neck and back a lot after a car accident.

    The staff (all of them) are very friendly and knowledgeable. They have helped my neck and back a lot after a car accident.

    - Melissa L.
  • I'm confident and happy that this is the place and the people I'm taking this ride with.

    Healing from 2 broken areas in my back, I was nervous about who I’d be trusting my rehab to. Well, 4 weeks in, I can tell you without hesitation Compleat Rehab & Sports Therapy on Court Drive in Gastonia is off the chart and 100+% the perfect choice. The minute you walk in the door, you’re greeted with smiles, acknowledgement and an experienced staff. They are prompt, thorough and accommodating. My therapists are extremely attentive, professional, concerned for my well being, easy to work with, highly skilled, educated and experienced. These therapists function as a team, working with me together and are all on the same page, each one well versed with my case. I can tell I’m progressing each week, which is very assuring. Plus there’s the extra perk that they’re all quite pleasant and fun to be around. Making rehabbing a broken back not so scary! I’m confident and happy that this is the place and the people I’m taking this ride with. Thanks CRST of Gastonia!!

    - Missy C.
  • I’ve had a lot of PT over many years in many places and Compleat is top notch.

    We have been going to therapy for almost 2 years after a car accident and it has made such a positive impact on our lives. The water therapy has helped quit a lot to build strength. The therapists and staff are great! I’ve had a lot of PT over many years in many places and Compleat is top notch.

    - Nette
  • Covid 19 precautions are taken and everything is clean.

    I love Compleat Rehab! After my knee surgeries I had wonderful care from everyone. My therapist most of the time was Rebecca and she was very professional, kind, gentle,and knowledgeable. Everyone that worked with me was great! I am now doing the wellness program and everyone is so helpful if I need anything. Covid 19 precautions are taken and everything is clean.

    - Carole N.
  • After two months out of surgery, I have complete range of motion and no pain.

    After a complete shoulder replacement, I went to Compleat Rehab for my post op PT. After two months out of surgery, I have complete range of motion and no pain. Thank you, Rebecca, for your understanding of what I needed and helping me get to this awesome point in my rehab. I heartily recommend Compleat Rehab. The office staff is so helpful and friendly. You’ll really get the best experience possible if you use them for your PT needs. Thanks, everyone!

    - Ellen B.
  • Thank you so much keep up the good work here.

    I want to thank Rebecca at complete rehab for her expertise in my rehab she has made such a difference in my mobility in the last 2 months thank you so much keep up the good work here

    - Pamela H.
  • Remember you can do this!!

    I absolutely love Compleat Rehab!! Alyssa (Therapist) is super awesome and supportive. The staff are always friendly. Long hours and welcoming. If you need therapy call them and they will help you on your road to recovery. Remember you can do this!!

    - Sherese R.
  • Everyone is very friendly and helpful!

    Love this place. Everyone is very friendly and helpful!

    - Carlos V.
  • They want their patients to do well and get back to a normal life.

    Alyssa and Shadia, are very knowledgeable they also are very compassionate, they want their patients to do well and get back to a normal life.

    - Geraldine B.
  • This place is home away from home.

    This place is home away from home. I love everything about this facility. The workers are above Professionals. Love them all.

    - Jackie W.
  • Three visits in... Decades of pain and dysfunction gone.

    I came here for some dry needling as a last resort for some pretty severe back pain. Three visits in… Decades of pain and dysfunction gone. It’s amazing. Alyssa went so far above and beyond my expectations, I cannot say enough good things.

    - Angela W.
  • Complete Rehab provides healing in an efficient friendly atmosphere.

    I was sent to PT for neck pain treatment. My appointment and all other follow-ups were set up easily and well maintained by Mary at the front desk. The facility was clean. Protocol for infectious disease control was observed. Mathew, the therapist who attended to me exhibited high professional standards and knowledge in his field of practice.

    After the initial assessment of my neck condition he prescribed and explained a treatment plan for me. Before each session he took time to re-examine for progress and always welcomed my feedback.

    Complete Rehab provides healing in an efficient friendly atmosphere and therefore has my vote for the maximum of stars.

    - Ann F.
  • I will truly miss going there.

    Matt and Justin were absolutely amazing. I have been going 2x a week since October 2020. I would highly recommend this place for all your rehab needs!!!!. They provided a great treatment plan during and after my sessions. They had a positive attitude and energy that truly helped me through my pain and discomfort.

    Ms. Mary at the front desk was always so accommodating with scheduling and changing my times when I needed them changed up.

    I will truly miss going there.

    - Amelia F.
  • If you need physical therapy this is the place you need to go.

    I first went to Matt about 2 yrs ago for severe arthritic knees. The treatment plan that Matt gave me helped tremendously that my knees are now so strong, l hardly have flare-ups anymore. Matt is very knowledgeable, professional, and caring. As a result of my first treatment with Matt, it was a no-brainer that l would go back to his care and BOY, am l glad l did! I recently returned to Matt for Bursitis in my shoulder that has been bothering me since Nov 2020, after JUST a week of Matt’s recommended exercises, l already feel 75% better. Matt takes genuine interest in you and puts you at ease. He remembers every interaction with you because he is genuinely invested in the person. I was pleasantly surprised that he remembered me from my last treatment with him like l was there yesterday. That kind of genuine care and investment is very rare these days! Matt and his team create a welcoming atmosphere and display genuine care for everyone they work with. If you need physical therapy this is the place you need to go. Compleat Rehab & Sports Therapy Highland Creek Clinic ROCK!

    - Sola O.
  • Knowing I was in great hands.

    From the outset, Matt took an immediate, careful and thorough approach to helping me with my rehab. He explained things clearly, and was encouraging throughout the process, always willing to go the extra step, whether it’s answering my questions in emails on days I wasn’t there to recommending other things I could to do improve my health (such as which inexpensive recumbent bike would best suit my needs.) Everyone there is respectful and helpful, as well as cognizant of mask and social distancing requirements too. While I hope I won’t need their services again, I’d trust Compleat Rehab – and Matt – for their help again, knowing I was in great hands.

    - Adam B.
  • I appreciated all the help and attention from all team members.

    My recovery has been amazing with therapist Matt. I had 2 surgery’s and coming into Highland creek has been the best choice. Very professional staff. I’m very happy with the service and I appreciated all the help and attention from all team members.

    - Flora G.
  • If I ever need PT again I will definitely go back to the Lincolnton office!

    During my treatment at the Lincolnton clinic I was very pleased with everyone but they have a Massage Therapist named Karen and she is the BEST ..she really cares about her patients and it really shows.. If I ever need PT again I will definitely go back to the Lincolnton office!

    - Austin G.
  • I wouldn’t go anywhere else.

    I have been to Lincolnton branch for several injuries from an accident at work. Everyone from the front desk to the therapist are very thoughtful and professional. I wouldn’t go anywhere else.

    - Ken B.
  • Ryan is the best!

    Absolutely amazing service! Very friendly and knowledgeable staff. Ryan is the best!

    - Beatenhead P.
  • Very professional yet very friendly too.

    Very professional yet very friendly too.

    - Donna G.
  • Btw there’s coffee😊😆

    Great physical therapist , great staff , enjoyed going there! Btw there’s coffee😊😆

    - Chuck H.
  • I highly recommend Megan, Britt, and the whole staff at Compleat Rehab!

    The staff at Compleat Rehab are top notch! I worked with Megan and Britt, and was blown away by the one on one attention. Having been done physical therapy before with other providers, I found it incredibly helpful to work with the same therapist every time. Megan had a plan to approach my therapy, and was able to implement it effectively over time. We didn’t have to spend 10 minutes at every session to review what I did in the previous session because I worked with the same person every time. The only time I didn’t work with Megan was over the holidays when she was on vacation, and I worked with Britt. She was fully updated on my therapy and was able to implement the plan Megan had put together seamlessly. I highly recommend Megan, Britt, and the whole staff at Compleat Rehab!

    - Eric L.
  • My shoulder always felt so much better after each appointment.

    I was referred to Compleat Rehab in Locust before and after my shoulder surgery. This was my first time needing PT, so I wasn’t sure what to expect. The staff were wonderful! From check-in to check-out, they were professional, friendly, and great at what they do. Kelsey was my primary therapist and she was excellent! I actually looked forward to my PT appointments. My shoulder always felt so much better after each appointment. I would definitely recommend Compleat Rehab for anyone requiring PT services.

    - Julie P.
  • Complete rehab I am thoroughly happy with.

    I find complete rehab above and beyond comparison. Megan is the person i am working with.She thes fantastic hands and people skills they do will keep this girl. But I can’t say enough good things about this outfit I had gone to another rehab centre.I was not happy with! Complete rehab I am thoroughly happy with.

    - Mike K.
  • Just wanted them to be acknowledged because they are so awesome.

    I want to let whoever to know about my experience at complete rehab. The girls who work there are great. I got to work with Megan Reddy and Britt . They are at the Locust location. They are all very friendly and got me to do exercises that I have never done before. I am having the best results from this facility and these ladies then any other rehab facility I’ve been through. Just wanted them to be acknowledged because they are so awesome.

    - Debbie C.
  • Thanks

    I’m very glad I chose Compleat Rehab for my physical therapy. It helped me to regain flexibility in my knees. Everyone is so super nice and friendly. They really care about your treatment. Thanks

    - J S
  • Highly recommend.

    The physical therapist here is amazing. He talks you through everything he does and his thought process, and works with you and your situation to improve it! Also can’t say enough about how incredibly friendly everyone is! The receptionist and therapist remember your name from the start. The therapist has an amazing memory and remembers all of your sore spots and weak points. Having gone to several therapists over the year, he is the best I’ve met. Highly recommend.

    - Vlad Y.
  • Come and visit them!

    The staff, Ariana and Stephanie, and everyone are excellent. They have helped my wife and me with back and neck pain. I love Ariana’s dry needling.. No pain at all and extremely helpful! Stephanie is the best person when you talk on the phone, so very sweet!! Come and visit them!

    - Hoi T.
  • I would highly recommend Ariana Legatie as a Physical Therapist and would use this facility again if needed.

    Friendly experienced staff who are always willing to go the extra mile to ensure their patients have the care and tools needed for a successful recovery. I would highly recommend Ariana Legatie as a Physical Therapist and would use this facility again if needed.

    - Gerry C.
  • I highly recommend giving PT a chance before going under the knife!!

    Was considering knee replacement due to chronic joint pain. As a last resort went to Compleat Rehab. I am essentially pain free after less than 60 days. I highly recommend giving PT a chance before going under the knife!!

    - Keith H.
  • Genuinely interested in the clients' well-being.

    Adrianna the most concerned and caring person ever. Wonderful personality. Genuinely interested in the clients’ well-being. Best facility ever. Great teamwork as well, and the best chai tea. They decorate for all holidays.

    - SunShine M.
  • If you're living the life of a Quadriplegic, please see Grant, and he'll let you know "if you have (fire) in them legs or not." Thanks for proving the doctor's wrong.

    So happy to be a part of this Compleat Sports Rehab Family. Grant, your knowledge and experience is something I’ve looked everywhere for and now I’m going to be able to walk again. (Thank you) Magan, thanks for your help and support, I appreciate you getting me the schedule and times set up around my busy schedule.

    I’m just gonna set this right here. If you’re living the life of a Quadriplegic, please see Grant, and he’ll let you know “if you have (fire) in them legs or not.” Thanks for proving the doctor’s wrong Grant 😀

    - Roger H.
  • I highly recommend this office for anyone needing physical therapy!

    I am so thankful that my doctor sent me here for physical therapy. Megan was great to work with on scheduling my appointments and handling the insurance. And Grant was awesome in explaining and demonstrating the various physical therapy exercises for my neck and shoulder pain. He recommended dry needling and that was an immense help in releaving my pain. I highly recommend this office for anyone needing physical therapy!

    - luv4grands
  • I was struggling to walk without pain before I went.

    I’m so glad the doctor sent me to Compleat Rehab and Sports Therapy. Grant, the physical therapist, was competent and so pleasant to work with. I was struggling to walk without pain before I went. Now, I am feeling strong and have the tools I need to stay there. Thank you, Grant!

    - Jennifer B.
  • His personal style and medical knowledge combination is very effective!

    I’m very pleased with the outcome of my treatment here. The physical therapist, Grant, was patient and encouraging throughout my recovery. He developed a plan for me and modified it as needed during the process. His personal style and medical knowledge combination is very effective!

    - Lucy K.
  • My knee pain is significantly better.

    I had been suffering from knee pain and stiffness for months. My doctor suggested physical therapy, before trying shots. After working with Allie at the clinic and doing my assigned exercises at home, my knee pain is significantly better. Everyone in the office is very nice and professional.

    - Cameron S.
  • You are in good hands at this location!

    I have been a patient of Lauren for several years and have been extremely pleased with every aspect of her care. She actually makes PT “fun”.

    The staff is great and the facility is convenient.

    You are in good hands at this location!

    - Sandi H.
  • Everyone there is great!

    The prescribed exercises are excellent. Lauren listens and is very professional and personable. Everyone there is great!

    - Thomas H.
  • I would recommend everyone to try Compleat Rehab, it’s more than rehabilitation, it’s a place that you can feel comfortable and know that your needs are being met.

    I have just completed a phenomenal physical therapy experience at Compleat Rehabilitation. I did not know what to expect on my first visit, but after the Physical Therapist worked with me, I felt good about going forward. I never wanted to give up….at times it was painful due to my level of pain, but as I began to heal from my injury, I understood why it was done in the manner in which a specialist would choose to get you feeling better and without pain. I am especially grateful to the receptionist, Danielle, who was diligent in contacting me before each session, as well as expedient in all requests made. I am elated that I had a Therapist that was knowledgeable and treated you with respect and dignity. She knows how to tap into her patients interest and converse with you to make each session great. I would recommend everyone to try Compleat Rehab, it’s more than rehabilitation, it’s a place that you can feel comfortable and know that your needs are being met. Thanks again!!!

    - Marilyn M.
  • I asked my Dr. to give me a choice for my therapy. Next week I will start therapy in this place again.

    The best she is professional, friendly respectful and take care of each people. I have therapy before. Now went for knee surgery and I asked my Dr. to give me a choice for my therapy. Next week I will start therapy in this place again.

    - Virginia T.
  • I have not found one reason to complain.

    In my experience, the South Gastonia staff is top notch. Whether it be a billing issue, a scheduling change, or checking me in for an appointment, they have shown great professionalism and courtesy each time I have visited their facility.

    The South Gastonia staff provides a great atmosphere, keeping the mood light and the facility clean. They take great strides to sanitize equipment after each client’s use and they always wear their masks properly, which eliminates concerns for those worried about the spread of germs.

    Mat Ashe has shown excellent knowledge of his field of expertise. From my first visit he has not given me one reason to feel uncomfortable or feel like I would not be able to trust him with my care. Any time I have had an issue with my recovery, whether it was an issue with muscle cramping, extreme soreness, or even me overcompensating with other muscles to slow down my progress, he has been able to quickly assess and address the problem to get me back on the road to recovery. He has not hesitated to try new methods to help me move forward in the healing process when I struggled to complete a task or when a method was not as successful as we might think it should have been. Since I am a diabetic, he has had the challenge of my body not healing as quickly as others but he has been a real trooper, continuing to encourage me and help me in any way he can. He has demonstrated great patience and genuine concern for the well-being of his clients.

    In the 6+ months I have been going to physical therapy at the South Gastonia location, I have not found one reason to complain. I will continue to use them in the future should I have a need for their services and will give a rousing recommendation for Mat and the rest of the South Gastonia team to anyone in need of rehabilitation!

    - Maria W.
  • Matt is my HERO!

    Everyone at Union road location is so kind, professional and supportive, and physical therapist Matt is my HERO! I’ve been seeing Matt for much of the past year, 1st dealing with a hip issue that my doctor misdiagnosed (and that Matt correctly diagnosed!) and then later rehabbing after an extensive ankle/foot surgery. Surgery had a few unexpected complications, but Matt was always there helping me, and reassuring me that I’d get through! I know I’m able to walk normally and without pain today because of Matt. Such a thoughtful, kind, and thorough professional! I highly recommend!

    - Melissa R.
  • Compleat Rehab was the first effective rehab I have received.

    Compleat Rehab was the first effective rehab I have received. After the second surgery I had on my ankle, (because there were issues with both the surgery itself and the old rehab place), these guys did the impossible and got me back into fighting shape FASTER than my first surgery, even though the second one was a revision was supposed to take much longer to recover from. If you or anyone you know needs therapy, Compleat Rehab is the place for you!

    - Jacob R.
  • I really appreciate his knowledge and his way of working with patients.

    Really great experience. Tyler is good at finding the exercises that really work. I am very happy with the results I have had. This is the second time I have had the chance to work with him and I really appreciate his knowledge and his way of working with patients.

    - Sighup Killnine
  • I am so thankful that I was able to complete my therapy at Compleat Rehab.

    I had a very positive rehab experience at Compleat Rehab South Gastonia clinic. I had physical therapy at this facility following total knee replacement surgery. My therapists were always very encouraging when I was working on my exercises. The therapists were also knowledgeable about the types of exercises I needed for building strength and endurance. They pushed me to reach my goals without making me feel too overwhelmed. Some of my therapists were Stephanie and Grant. I am so thankful that I was able to complete my therapy at Compleat Rehab. I would highly recommend this facility to anyone in need of physical therapy. Everyone I worked with had a professional attitude including the lady who worked at the scheduling desk.

    - Donna H.
  • I always receive wonderful & helpful therapeutic treatment.

    I have enjoyed each visit. Overall wonderful experience. Great assistance at the front desk. Extremely welcoming and friendly. I always receive wonderful & helpful therapeutic treatment.

    - Ronald W.
  • They take great care of their patients!

    Stephanie and the staff are knowledgeable and friendly! I would highly recommend this office for all rehab needs. They take great care of their patients!

    - Darlene L.
  • Excellent service knowledgeable, physical therapist.

    Excellent service knowledgeable, physical therapist.

    - Karim A.